Inscrit le: 03 Oct 2017
|Posté le: Mer 8 Nov - 07:28 (2017) Sujet du message: Error playing Audio in PowerPoint Online Presentation
We are storing a PowerPoint Presentation on SharePoint Online. When some users (including myself) view the PowerPoint Presentation in the browser (PowerPoint Online), they receive the following error in a yellow banner at the top of the window:
Sorry, we ran into a problem while playing media in this presentation. Please try again later
The error only comes up when I try to play embedded audio, and the audio doesn't play. I get the error on Windows 7 and Windows Server 2008 R2 systems, and I have tried IE 9, 10, & 11. I can play the audio if I open the PowerPoint Presentation locally.
Any reason why this wouldn't play in the browser?
I didn't find the right solution from the Internet.